Common Mistakes In The Ronald Jack Time Attendance And Remedy

Timekeeper is a device that helps HR managers control the time of employees quickly and objectively.

Timekeeper is a device that helps HR managers control the time of employees quickly and objectively.

Currently, most businesses use genuine timekeeper to replace cumbersome and complicated paperwork.Besides, the timekeeper also supports the calculation of wages and bonuses.

When using the timekeeper, there are some common errors below. Human resource managers should consult for the best solution when the problem occurs.

1. Error not recognizing fingerprint

The main reason is that the location of the fingerprint at the time of registration and the location of the fingerprint at the time of attendance varies greatly. Solution: reset the fingerprints straight, evenly contact the surface of the receiving eye. If it still does not work, then re-register that fingerprint with the request at registration, the fingerprint must be placed straight, neatly on the receiving eye of the Ronald Jack timekeeper.

2. Timekeeper cannot be connected to the computer Check the IP address of the device.

Devices and computers must have the same IP address class and be declared on the software.For example, the computer IP address connected to software 192.168.1.88, then set the IP address of the timekeeper 192.168.1.201 (IP address This has not been used by anyone. Open the run command window (shortcut: logo window + R), type the command line ping 192.168.1.201 (device IP address). A good connection will not show the words “reply from 192.168.1.201 ……….” If the “Request time out” line appears, it means that the communication line with the device is interrupted. Check network cabling from PC to device and switch (if applicable).

3. The calculation software does not include labor for employees

Check raw data, if there is no timekeeping data, that employee will not time attendance. If the raw data records timekeeping data, check the employee’s shift, the start time, and allow attendance, the conditions for leaving early, leaving late, the condition is considered absent in the Timekeeper regulations section. Ensuring that employees work correctly on shifts, do not violate the regulations are considered absent